At two777, your privacy is a core commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, who we share it with, and the rights you hold over your information — all in plain, transparent language.
Every connection to the two777 platform is secured with industry-standard 256-bit SSL/TLS encryption. Your personal data, payment details, and account credentials are transmitted through fully encrypted channels at all times.
two777 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate the platform and deliver the services you signed up for.
You retain full rights over your personal data including the right to access, correct, export, and request deletion of your information at any time. Submit a data subject request to our support team and we will respond within 30 days.
Player data is stored on secured, access-controlled servers with role-based permissions. Only authorised compliance and operations personnel can access personally identifiable information, and all access events are logged and audited.
We clearly document every category of data we process, the legal basis for processing it, and the retention period that applies. This policy is reviewed and updated regularly to reflect any changes in our data practices.
Direct marketing communications are only sent to players who have actively opted in. You can withdraw your marketing consent at any time via your account settings or by contacting support — your preference will be honoured immediately.
Your Privacy Matters: This Privacy Policy governs the collection, use, storage, and disclosure of personal data by two777 ("the Company", "we", "us", "our") in connection with your use of the two777 platform at https://two777.bio. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please discontinue use of the platform and contact us to close your account.
two777 is committed to protecting and respecting your privacy. We operate an online casino and sportsbook platform that serves English-preference players across Indonesia and other regions where access to such services is not prohibited by local law. In the course of providing our services, we necessarily collect and process certain personal data about our players.
This Privacy Policy is designed to give you a clear and honest account of our data practices. It covers what personal data we collect, the purposes for which we process it, the legal grounds on which we rely, how long we keep it, who we may share it with, and the rights you can exercise in relation to it. We have written this policy in plain English so that it is accessible and understandable — not buried in legal obscurity.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and two777.
For the purposes of applicable international data protection law, two777 acts as the data controller in respect of personal data collected from players using the platform. As data controller, two777 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions, concerns, or requests relating to the processing of your personal data, please contact our Data Protection team using the contact details set out in Section 16 of this policy. We aim to respond to all data-related enquiries within 5 business days and to resolve all formal data subject requests within 30 calendar days of receipt.
two777 processes player data in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, accuracy, integrity, confidentiality, and accountability. Our internal data protection practices are reviewed annually by our compliance team.
When you register an account with two777, we collect the following personal data to create and manage your account:
As part of our Know Your Customer (KYC) obligations, we may collect copies of the following documents:
We collect records of all financial transactions conducted on the platform, including:
We maintain detailed records of your gaming and betting activity on the platform, including game sessions, wager amounts and outcomes, bet history across all product verticals (sportsbook, live casino, slots, esports), and session duration. This data is used for regulatory compliance, responsible gaming monitoring, and to personalise your experience.
When you access the two777 platform, our systems automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for security, fraud prevention, and platform optimisation purposes.
If you contact our customer support team via live chat or email, we retain records of those communications including the content of messages, the date and time of contact, the support agent who handled your query, and the resolution outcome. These records are retained to maintain service quality and to resolve any disputes.
two777 collects personal data through the following channels:
two777 processes your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your player account, including authentication, password reset, and session management. |
| KYC & Age Verification | Verifying that you are aged 21 or over and confirming your identity in compliance with our AML obligations before processing withdrawals. |
| Payment Processing | Facilitating deposits and withdrawals via Indonesian banks and e-wallets, and maintaining accurate financial records for each transaction. |
| Fraud & Security | Detecting and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct on the platform. |
| Responsible Gaming | Monitoring gameplay patterns to identify signs of problem gambling and applying player-protection interventions such as limits or cooling-off periods. |
| Customer Support | Handling support enquiries, resolving disputes, and maintaining records of our service interactions with you. |
| Legal Compliance | Meeting our obligations under applicable international anti-money-laundering, data protection, and gaming-regulation frameworks. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve the platform's performance, usability, and game selection. |
| Marketing (opt-in only) | Sending promotional offers, bonus notifications, and seasonal campaign emails to players who have explicitly opted in to receive such communications. |
two777 processes your personal data only where a valid legal basis exists. The legal bases we rely on are as follows:
two777 does not sell your personal data. We share personal data only with the following categories of third parties, and only to the extent strictly necessary for the specified purpose:
All third-party service providers who process personal data on behalf of two777 are required to enter into a data processing agreement that obliges them to process personal data only as instructed by two777, to implement appropriate technical and organisational security measures, and to assist two777 in responding to data subject rights requests.
two777 will never share your personal data with third-party advertisers, affiliate marketing networks, data brokers, or social media platforms for the purpose of targeted advertising. Your data is not monetised.
Cookies are small text files placed on your device by a website. They enable the website to recognise your device on subsequent visits, remember your preferences, maintain your login session, and collect usage analytics data. two777 uses cookies and similar tracking technologies (such as local storage and session tokens) on the platform.
You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or receive a notification before a cookie is stored. Please note that disabling certain cookies may impair the functionality of the two777 platform, particularly session management and security features. two777 does not use third-party advertising cookies.
two777 retains personal data only for as long as necessary for the purpose for which it was collected, or for as long as we are legally required to retain it. The following retention schedules apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the account plus 5 years after account closure |
| KYC verification documents | 5 years from the date of verification, in line with AML obligations |
| Financial transaction records | 5 years from the transaction date, in line with AML and financial record-keeping requirements |
| Betting and gaming activity logs | 3 years from the date of the session or wager |
| Customer support communications | 2 years from the date of the interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
| Technical and device logs | 90 days, unless retained longer for an active fraud investigation |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and business intelligence purposes.
As a player on the two777 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at with the subject line "Data Subject Request — [Your Full Name]".
Please note that certain rights — in particular the right to erasure — may be limited by our legal obligations to retain data under AML regulations. Where we are legally required to retain data, we will explain this clearly in our response to your request. We will always process data subject requests without charge and within the 30-day response window.
two777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following controls:
No internet-based system can guarantee absolute security. While we implement industry-leading safeguards, you also play a role in keeping your account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your two777 account.
The two777 platform is strictly for adults aged 21 and over. We do not knowingly collect or process personal data from persons under the age of 21. Our registration process includes a date-of-birth verification step, and our KYC process involves age verification against government-issued identity documents.
If two777 discovers that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all data will be permanently deleted (subject to any mandatory retention obligations under AML law), and any deposited funds will be returned to the source payment method.
If you are a parent or guardian and believe that a minor in your care has accessed the two777 platform and provided personal data, please contact us immediately at . We will investigate and take appropriate action within 48 hours.
two777 operates as an internationally licensed platform. In the course of delivering our services, your personal data may be transferred to and processed in countries other than Indonesia. This may occur when game providers such as Pragmatic Play or Evolution Gaming process session data on servers located in their respective jurisdictions, or when KYC verification services operate from international data centres.
Whenever we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect the data to a standard equivalent to the protections described in this Privacy Policy. These safeguards include contractual clauses that bind the recipient to data protection obligations consistent with internationally recognised standards, and where applicable, transfers only to jurisdictions that maintain adequate data protection frameworks.
By using the two777 platform, you acknowledge that your personal data may be transferred internationally as described in this section. If you have concerns about international data transfers, please contact our data protection team at .
The two777 platform may contain references to or integrations with third-party services, including game studios, payment processors, and live streaming providers. While we take care to work only with reputable partners, two777 is not responsible for the privacy practices of any third-party service or website. This Privacy Policy applies solely to data processed by two777 in connection with your use of the two777 platform at https://two777.bio.
We encourage you to review the privacy policies of any third-party services you interact with, particularly those of payment providers such as OVO, DANA, GoPay, ShopeePay, and LinkAja, as their data practices are governed by their own privacy policies and are outside of two777's control.
two777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in the services we provide. When we make material changes to this policy, we will notify registered players via email to the address associated with their account and will update the "Last Updated" date displayed at the top of this page.
Your continued use of the two777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact support to request account closure.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your personal data. The version bearing the most recent "Last Updated" date is always the governing version. All previous versions of this policy are available upon request by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact the two777 data protection team through any of the following channels:
Our support team includes native Indonesian-speaking agents available around the clock to assist players from Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and across the archipelago. Whether your query relates to a data access request, a marketing opt-out, or a concern about how your data is being used — we are here to help in both English and Indonesian.
Now that you understand how two777 handles your personal data, you can enjoy our full range of games and betting markets with complete peace of mind. Explore thousands of slots, live casino tables, sportsbook odds on BRI Liga 1 and the EPL, and electrifying esports markets — all on a platform built with your security at the forefront.